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I received the wrong item

We’re sorry for the mistake with your order.

If you received an item different from what you expected, please contact our support team at [email protected] so we can look into it.

If possible, include:

  • The email address used for your order;

  • Your order number;

  • A photo of the item you received;

  • A brief explanation of what is incorrect.

Our team will review your order and guide you toward the best solution.

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